Phone: 01324 827394
Our service manager works Monday to Friday 9 – 5.
Feedback and complaints
We always welcome feedback about our service. We want to hear about the difference the service is making for you. That may be sharing positive stories that will help others understand how Creative Homecare can help them.
We are also keen to learn about what you think we can do differently to improve our service.
Please get in touch with our Creative Homecare Manager, Julie Birse on: 01324 827394
You can also register a complaint through the Care Inspectorate website at www.careinspectorate.com or write to them at: Care Inspectorate Headquarters, Compass House, 11 Riverside Drive, Dundee DD1 4NY.
As part of our responsibilities, we must produce an annual report to provide a summary of the number
of times we have triggered Duty of Candour within our service. During this time there has been no incidents in relation to Duty of Candour: Duty of Candour Report March 2021 Creative Homecare