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CHRISTMAS & NEW YEAR MESSAGE FROM CREATIVE HOMECARE As the year draws to a close, we’d like to thank everyone who has been part of the Creative Homecare journey throughout the past year. To the individuals and families who trust us to provide support at home — thank you for allowing us to be part of your lives. It is a privilege to support independence, wellbeing and comfort during every season, especially at Christmas and New Year. To our dedicated Creative Homecare team — your kindness, professionalism and compassion continue to make a meaningful difference every day across Falkirk and Stirling. Your commitment ensures people feel supported, valued and safe in their own homes. As a social enterprise, every visit also helps support Strathcarron Hospice, contributing to the £19,452 needed each day to provide specialist palliative care within our community. Together, we are making a lasting impact. We wish you all a peaceful Christmas and a healthy, hopeful New Year.

CREATIVE HOMECARE CARE INSPECTORATE REPORT HIGHLIGHTS GRADE 6 WELLBEING CARE Exceptional Support for Loved Ones — With Profits Supporting Strathcarron Hospice The Care Inspectorate has awarded Creative Homecare a Grade 6: Excellent rating for how we support people’s wellbeing — the highest possible grade, achieved for the third inspection in a row. Inspectors praised the way our approach to care: Enhances quality of life Promotes independence Builds confidence and reassurance Supports families as well as individuals Allows time for meaningful, unhurried interaction This standard of care is delivered Monday to Friday across Falkirk & Stirling by a dedicated team who genuinely care about the people they support and the families around them. Creative Homecare is a paid-for homecare service, and as a social enterprise, every penny of profit is reinvested directly into Strathcarron Hospice. This helps support the £19,452 needed every day to continue providing specialist palliative and end-of-life care to families across our community. For families looking for reassurance, quality and trust when choosing care for a loved one, this Care Inspectorate report provides independent confirmation of the standard we deliver every day. View the full Care Inspectorate report: 01324 827394 administrator@creativehomecare.co.uk creativehomecare.co.uk #CareInspectorateReport#CreativeHomecare#ExcellentWellbeingCare#Falkirk#Stirling#HomecareSupport#StrathcarronHospice#SocialEnterpriseCare

WE’RE HIRING HOMECARE SUPPORT WORKER STIRLING Monday – Friday 30 hours per week Join Creative Homecare and make a real difference in your local community. We’re looking for a compassionate Homecare Support Worker to join our dedicated team, helping people live independently and with dignity in their own homes. What makes Creative Homecare different? We are a social enterprise — every penny of profit goes directly to Strathcarron Hospice, supporting vital care across our community. Full job details & apply online: 01324 827394 administrator@creativehomecare.co.uk #CreativeHomecare#HomecareJobs#SupportWorker#NowHiring#StirlingJobs#FalkirkJobs#CareJobs#StrathcarronHospice

We’re absolutely delighted to share that Creative Homecare has achieved a Grade 6: Excellent rating for the third inspection in a row! Following our latest unannounced Care Inspectorate visit in October 2025, we were awarded: ⭐ 6 – Excellent for Supporting People’s Wellbeing⭐ 6 – Excellent for Our Staff Team⭐ 5 – Very Good for Care Planning This reflects the compassion, professionalism, and dedication of our support workers who deliver high-quality, person-centred care Monday to Friday across Falkirk & Stirling. Creative Homecare is a paid-for homecare service, and as a community-owned social enterprise, we reinvest every penny of profit directly into Strathcarron Hospice.This means the support you purchase for yourself or a loved one also helps Strathcarron raise the £19,452 needed every single day to continue providing its vital hospice care to the community. 💙 We are incredibly proud of our team and deeply grateful to every family who shared such positive feedback with inspectors. 👉 Read the full Care Inspectorate report:https://creativehomecare.co.uk/care-inspectorate-grade-6-excellent-report/ 📞 01324 827394📧 administrator@creativehomecare.co.uk🌐 creativehomecare.co.uk #Grade6 #CareInspectorate #Falkirk #Stirling #HomecareExcellence #CreativeHomecare #StrathcarronHospice #SocialEnterpriseCare #PaidForService

Your guide to understanding how Creative Homecare makes the first step feel calm, safe, and comfortable. Inviting someone into your home for the first time can feel like a big step — especially when it involves personal support, daily routines, or care for a loved one. At Creative Homecare, we understand how emotional this moment can be, and that’s why we’ve designed our first visits to be as gentle and reassuring as possible. Our goal is simple: to make care feel natural, comfortable, and truly personal from the very beginning. In this guide, we’ll walk you through exactly what happens during your first visit with one of our support workers, so you know what to expect and can feel confident and prepared. 💙 1. A Warm, Friendly Introduction The first thing you’ll notice is our support worker’s friendly, unhurried approach. We don’t rush through the door or jump straight into tasks. Instead, we begin with: Building trust starts with a conversation. Our support workers take a genuine interest in your personality, needs, and preferences — helping you feel at ease right from the start. 🌿 2. Talking About Your Routines and Preferences Everyone has their own way of doing things, and we respect that deeply. During your first visit, we will gently discuss: This isn’t a checklist — it’s a conversation. Our support workers listen closely so your support plan reflects your life, not just your needs. 🕊️ 3. Respect for Your Privacy, Dignity, and Independence Inviting someone into your personal space can feel vulnerable. That’s why we make privacy and dignity central to every visit. We ensure: Your comfort matters. You decide how much or how little support you need — and we follow your lead. 🌷 4. An Unhurried, Gentle Approach — You Set the Pace The first visit is never rushed. We take our time so you don’t feel pressured or overwhelmed. Whether the visit involves a chat, light housekeeping, personal care support, or help with meals, your support worker will work at your pace. This calm approach helps you feel relaxed, safe, and confident with the person supporting you. 💙 5. Continued Support With No Pressure After the first visit, many people feel relieved — it’s often easier and more natural than expected. But if you still have questions or want to adjust anything, that’s completely fine. We’re here to support you, not rush you. We guide you through every step, explain what’s possible, and help you build a plan that suits you or your loved one perfectly. No pressure, no judgment — just support. 📞 Ready to Learn More or Arrange Your First Visit? If you’re exploring support at home for yourself or a loved one, our team is here to help you take the first step with confidence. 📞 01324 827394📧 administrator@creativehomecare.co.uk🌐 www.creativehomecare.co.uk 💙 EVERY PENNY CREATIVE HOMECARE MAKES GOES DIRECTLY TOWARDS SUPPORTING THE RUNNING COSTS OF STRATHCARRON HOSPICE.

Knowing when to look for help at home isn’t always easy. Many families wait until there’s a crisis before reaching out — but gentle signs often appear long before that. Recognising them early can help your loved one stay safe, independent and connected. 1️⃣ Everyday tasks are becoming harder If your loved one struggles with dressing, bathing, or preparing meals, it may be time to consider some extra help. Even small changes in mobility, balance, or energy levels can make daily routines tiring or frustrating. 2️⃣ The home isn’t as clean or safe as it once was Perhaps dishes are piling up, floors are cluttered, or there’s more risk of falls. A once tidy home becoming harder to maintain can signal that support is needed — not because someone has “let things go,” but because tasks simply take more effort than before. 3️⃣ Missed meals or medication Skipping meals, forgetting medication, or confusion over doses can affect both health and confidence. A little routine support can help ensure your loved one stays nourished, well, and worry-free. 4️⃣ Changes in mood, confidence, or social connection Isolation and low mood can creep in quietly. If your loved one seems withdrawn, anxious, or less motivated to get out and about, companionship visits can make a huge difference — restoring purpose and social connection. 5️⃣ You’re providing more care yourself and finding it overwhelming Caring for someone you love can be deeply rewarding but also exhausting. If you’re finding it difficult to balance your own responsibilities, it might be time to bring in support so you can both have more quality time together. 💡 Home support doesn’t mean losing independence — it helps preserve it. At Creative Homecare, our team can offer as little or as much help as you need — from a friendly chat and a cup of tea to full personal care and daily living support. We’ll guide you through every step — no pressure, just support. 📞 01324 827394📧 administrator@creativehomecare.co.uk🌐 www.creativehomecare.co.uk 💙 Serving Falkirk & Stirling — empowering families through compassionate, local care.

Did you know? Choosing Creative Homecare means you’re not only receiving high-quality, compassionate care for yourself or a loved one ,you’re also helping fund Strathcarron Hospice. Every penny of our profit goes directly towards supporting the vital work of Strathcarron, helping patients and families in our community when they need it most. So when you choose us, you’re choosing care with purpose. ✨ Expert, personalised homecare ✨ Peace of mind for families ✨ Support for a cause that matters 📞 01324 827394 📧 administrator@creativehomecare.co.uk 🌐 www.creativehomecare.co.uk 💙 Like, share, and follow us to spread the word. Together, we care. www.strathcarronhospice.net

Looking for flexible, reliable support in Falkirk or Stirling?You can use your Self-Directed Support (SDS) payments to create a care plan that works perfectly for you. ✅ Tailored care packages starting from just 2 hours per week✅ SDS accepted – make your budget work smarter✅ Available Monday to Friday, 8am–8pm✅ Friendly, local team focused on your needs Your care, your way.Let’s create a support plan that fits your lifestyle. 📞 Call us today: 01324 827394📧 Email: administrator@creativehomecare.co.uk🌐 Visit: www.creativehomecare.co.uk 💙 Like, share, and Follow us to keep updated!